[emmavdh]

What and why?

Documents two 26.10 features from the Docs 26.10 tracker (sc-18631):

• Announcements (sc-18337; backend #3658 merged, frontend #2950 open and expected before the cut): Customer Admins publish organization-wide notices from Settings → Announcements with Info / Warning / Critical levels, delivered to every member's My Inbox; critical ones are pinned, undismissable while live, emailed, and open the Inbox after sign-in.
• My Inbox dashboard widget (sc-18336; frontend #2927, backend #3663) and the Inbox redesign (sc-18373; frontend #2912).

Changes:

• New guide/configuration/manage-announcements.qmd: how announcements work, create, schedule or publish, retire / duplicate / delete, critical email. Registered in guide/_sidebar.yaml and the Managing your organization listing.
• guide/configuration/manage-platform-notifications.qmd: adds the Announcements update type and the Critical announcements email event.
• guide/configuration/customize-your-dashboard.qmd: adds My Inbox under the Other widget type.
• guide/configuration/manage-platform-notifications.qmd (Inbox guide, sc-18373 and sc-18336): rewrites the filter, mark-as-read and dismiss steps for the redesigned rows (Update type / Show filters with chips, hover-to-select checkboxes, selection bar, Mark all as read, Restore, opening an update marks it read) and adds an Add My Inbox to your dashboard section noting that filters and multi-selection stay in the sidebar inbox and the widget is not on default dashboards.

How to test

Preview links (allow time for the preview deploy):

• Manage announcements
• Manage platform notifications
• Customize your dashboard
• Managing your organization

What needs special review?

• First pass, draft. Screenshots to follow (Settings → Announcements list and detail, an announcement row in My Inbox, the My Inbox widget).
• UI labels are taken from the copy strings in frontend #2950 (Add Announcement, Create Draft, Schedule, Publish Now, Retire, Duplicate, Delete; statuses Draft / Scheduled / Live / Retired / Expired). The email event label is Critical announcements (backend email_events_registry), not "Announcements (critical)" as the tracker task says.
• The Inbox guide has no screenshots today, so there is nothing to refresh for the redesign; new ones (redesigned rows, selection bar, My Inbox widget) would help and can be added with the announcement screenshots.
• Inbox UI labels are taken from the copy strings on frontend main (Update type, All types, Show, Unread only, Dismissed only, Clear all, Mark as read, Mark as unread, Dismiss, Restore, Select all loaded updates, Mark all as read).
• Announcements ship behind launchdarkly.rollout.announcements-inbox, off by default; on at release per Emma.

Dependencies, breaking changes, and deployment notes

• Related: validmind/backend#3658, #3663, #3693; validmind/frontend#2950 (open), #2927, #2912
• Tracker: https://app.shortcut.com/validmind/story/18631
• Feature stories: https://app.shortcut.com/validmind/story/18337, https://app.shortcut.com/validmind/story/18336, https://app.shortcut.com/validmind/story/18373

Release notes

Documented organization-wide Announcements for Customer Admins and the My Inbox dashboard widget.

Checklist

• What and why
• How to test
• What needs special review
• Dependencies, breaking changes, and deployment notes
• Labels applied
• PR linked to Shortcut

🤖 Generated with Claude Code

[panchicore]

Thanks Emma, this reads well. Most of it checks out against the app: who can create, statuses, Retire, Duplicate, Delete, critical email, late joiners, audit, and the inbox labels. Three lines don't match what's on screen, though:

1. manage-announcements.qmd:40: the button is Create Draft, not Save Draft (settings.announcements.action.createDraft in the frontend copy). The PR body's label list has the same slip.
2. customize-your-dashboard.qmd:223 and manage-platform-notifications.qmd:110: the My Inbox widget does have filters and bulk selection now. Frontend #2952 (merged Sep 24) brought the drawer's Filter menu, chips, checkboxes and selection bar to the widget. Suggest saying it has the same filters, selection and per-item actions as the sidebar inbox.
3. manage-platform-notifications.qmd:74: Mark all as read is a toolbar button next to Filter, not in a ⋮ menu. It also only marks the loaded unread updates that match the current filters, not every update. Maybe: "To mark all loaded updates as read, click Mark all as read in the toolbar above the list."

Small, optional:

• manage-platform-notifications.qmd:50 (older than this PR): older updates load as you scroll. Load more only shows when filters hide everything loaded so far.
• manage-announcements.qmd:23: Info and Warning differ in icon and color (blue vs yellow tint).

One question, not for this PR: live Info/Warning announcements are also pinned (just below critical), while the in-app help says "Only Critical is pinned". I'll raise that on the product side; the docs can stay as they are.

[emmavdh]

Thanks @panchicore , all five applied: Create Draft, the widget's filters and selection (#2952), Mark all as read as a toolbar action on the loaded updates, load-on-scroll with Load more, and the level colors. The PR body label list is fixed too.

On pinning, I'm making the product call now rather than leaving it open: pinning stays as built. Every live announcement is pinned above other updates, Critical first, and only the no-dismiss rule and the email are Critical-only. I've updated both pages here to say that, and opened validmind/frontend#2983 (sc-18732) to correct the page description and Level help text in Settings so the app says the same thing. Would appreciate your eyes on that one as well.

Ready for another look when you have a minute.

[github-actions]

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[panchicore]

🌮

All three fixed (Create Draft, widget filters and selection, Mark all as read in the toolbar, loaded only), plus the scroll/Load more and the blue/yellow levels. The pinned wording now matches the app and frontend #2983. Thanks!

[gtagle]

Looking goood