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FreeScout #2500
Description
Name of the Script
FreeScout
Script Type
CT (LXC Container)
Script path
No response
Where does it run?
Proxmox VE host
Does this script support arm64?
arm64 supported
📋 Script Details
FreeScout is a self-hosted help desk and shared mailbox, an open-source alternative to Zendesk and Help Scout. It turns support email into conversations that agents assign, tag and answer together, with saved replies, internal notes, collision detection and customer history. Modules add features like a knowledge base, satisfaction ratings and workflows.
Activity
community-scripts-issue-bot commentedon Nov 3, 2026
The FreeScout script is ready for testing. Run it in the Proxmox VE shell (or on an Incus host) to create a container:
Default credentials:
Username: admin@example.com
Sign in with the admin email and the generated password saved in ~/freescout.creds inside the container.
FreeScout only answers on the host in APP_URL (the container IP). For a domain or reverse proxy, change APP_URL in /opt/freescout/.env, then click Clear Cache under Manage > System > Tools.
Mail servers on private IPs are rejected until listed in APP_REMOTE_HOST_WHITE_LIST in /opt/freescout/.env (clear the cache afterwards).
Note: This is not in the official repo yet—it's just a dev version! After merging into ProxmoxVE, it will need to be recreated.
Discord testing thread: https://discord.com/channels/1302816934508630047/1567243910823157814