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Oracle Eloqua Data Pipelines

Oracle Eloqua allows you to export contacts, accounts, or activities. These exports are can be sent to your Openbridge data pipeline for loading into your preferred data warehouse.

This guide is meant to kickstart your efforts. As always, please refer to the latest Eloqua docs as they may differ slightly from the process described below.

Table Of Contents

Prerequisites

If you want to export contact activities (like bounces, clickthroughs, sends, opens, etc.), your administrator must set up Oracle Eloqua to capture the activity data to an internal queue. This may already be in place. If not, your administrator must configure what activities to capture. To set up the external call to an internal queue, log in to My Oracle Support and create a service request. After this configuration is complete, Oracle Eloqua will begin collecting the activity data going forward.

Setting Up Your Exports

Step 1: Export Settings

  • Navigate to Audience > Tools, then click Data Export and Import
  • Click the Data Export tab.
  • Click Add An image of the Add button.
  • On the Export Settings tab, configure the export:
  • To compress the export file, select the Compress File (.zip format) check box.
  • To add a date stamp to the export file, click the Append Date Stamp check box and select the date format.

Next, we will configure the delivery location

Step 2: Configure Delivery Destination

To upload the export file to an SFTP server, complete the following steps:

  • Click the Also upload the file to my SFTP server check box.
  • Click the server from the Server drop-down list or click Add to add the SFTP server information. Complete the information about the server:
    • SFTP Hostname = pipeline.openbridge.io
    • SFTP Port = 22
    • Username = provided separately
    • Password = provided separately
  • Click Test Connection to ensure the information you entered is correct.
  • Specify where to store the file export on the SFTP server in the Path text box (either a relative path or absolute path).

Step 3: Schedule Your Export

You have the option to run a one-time export or schedule an ongoing delivery:

  • To run the export on demand, click the On demand option.
  • To schedule the export to run on a regular basis, click On these days and specify the schedule.

Step 4: Define The Data You Want In Your Export

Click the Data tab to configure the data to export.

  • Specify what to include in the export, either all records or only records that change.
  • Specify whether you are exporting contact, account, or activity data from the Data type drop-down list.
  • If you selected contact data, configure additional options about the data to export:
  • Specify what contact fields to export: All contact fields or only those in a Specific contact view.
  • Specify whether to export All contacts, a Contact list, or contact Segment members.
  • Click the Format tab and configure the format for the exported export file.
  • The default file extension should be CSV.
  • The default structure of the file is <columndata>,<columndata>,<columndata>.
  • Click Save

Step 5: Run Your Export!

To perform a one-time export click the Overview tab and click Run now. If you setup a schedule the export will run according to the schedule you specified on the Export Settings tab.